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    Protect What You've Built

    AI Reputation Management for Founders & Executives

    Real Google review removal, search result deindexing, and AI answer correction — for brands, executives, founders, and high-profile individuals when one negative result is one too many.

    Warning Signs

    Do Any of These Sound Familiar?

    1

    Negative articles ranking on page 1 for your brand name

    2

    Bad reviews driving away potential clients or customers

    3

    A past crisis still haunting your search results

    4

    Competitor attacks or defamatory content online

    5

    Outdated or misleading information appearing in searches

    6

    Social media backlash affecting your bottom line

    If you nodded at even one — it's time to take action.

    Why Smart Money Media

    Two Capabilities Most ORM Agencies Don't Have

    Suppression alone is slow. We pursue the harder, faster paths most agencies avoid — actual review removal and full search-result deindexing.

    Negative Google Review Removal

    Most agencies can only flag a review and hope. We have a documented playbook combining Google's policy escalation paths, defamation legal coordination, and platform relationships to pursue removal of reviews other firms can't touch.

    • TOS violation pattern matching across Google, Trustpilot, Yelp, BBB
    • Formal escalation through Google's Legal Removals queue
    • Defamation & legal takedown coordination with partner counsel
    • Documented removal track record (case-by-case, not guaranteed)

    Search Result Deindexing

    When a damaging article ranks on page one, suppression takes months. Deindexing — getting the page removed from Google's index entirely — can take days. We pursue every legitimate path: Right to Be Forgotten, DMCA, outdated content tool, and court-ordered removals.

    • Right to Be Forgotten (RTBF) requests where applicable
    • DMCA takedowns for unauthorized content reuse
    • Google's Outdated Content Removal tool for stale URLs
    • Court-ordered deindexing coordination with attorneys

    Outcomes are case-by-case. We never guarantee removal — but we pursue every legitimate path most firms ignore. Read the full Personal Reputation Management Playbook for the operating manual behind this work, or the Crypto Reputation Management framework if you operate a token, protocol, or web3 brand.

    Free Reputation Risk Assessment

    Answer 5 quick questions to discover your brand's reputation risk level — and get a custom action plan.

    Question 1 of 517%

    When you Google your brand name, do negative articles or reviews appear on page 1?

    How We Protect Your Reputation

    A multi-layered approach that addresses threats from every angle — reactive and proactive.

    Crisis Response

    Fast, strategic response when negative press or a PR crisis threatens your brand.

    • 24-hour rapid response protocols
    • Media statement development
    • Stakeholder communication plans
    • Post-crisis recovery strategy

    Negative Review Removal

    We identify and pursue the removal of damaging, false, or policy-violating reviews across Google, Trustpilot, Yelp, and more.

    • Platform policy violation identification
    • Formal removal requests & escalations
    • Legal takedown coordination when needed
    • Ongoing review defense strategy

    Negative Content Suppression

    Push damaging search results down with authoritative, positive content that ranks.

    • SEO-driven content campaigns
    • Positive asset creation & placement
    • Search result displacement
    • Ongoing monitoring & maintenance

    Brand Monitoring

    Real-time visibility into what's being said about your brand across the web.

    • Sentiment analysis & reporting
    • Social media monitoring
    • News & mention tracking
    • Competitor reputation benchmarking

    AI Reputation (ChatGPT & Gemini)

    Most ORM agencies stop at Google. We also work to correct, suppress, or remove false claims about you in AI answer engines like ChatGPT, Gemini, and Perplexity.

    • AI engine answer audits across ChatGPT, Gemini, Perplexity
    • Schema, entity, and Wikidata corrections
    • Authoritative content seeded for AI re-training cycles
    • Ongoing AI visibility monitoring & strategic suppression

    Our Process

    1

    Audit

    Comprehensive analysis of your current online reputation landscape

    2

    Strategy

    Custom action plan targeting your specific vulnerabilities and goals

    3

    Execute

    Deploy content, outreach, and suppression tactics simultaneously

    4

    Monitor

    Ongoing tracking with monthly reporting and strategy adjustments

    Frequently Asked Questions

    Common questions about our reputation management services.

    How long does it take to suppress negative search results?

    Most suppression campaigns show measurable progress within 30–90 days, depending on the severity and volume of negative content. We deploy SEO-driven positive content and authority assets to push damaging results off page one.

    Can you guarantee removal of negative reviews?

    We cannot guarantee removal of every review, but we have extensive experience identifying policy violations and pursuing removal through proper platform channels. Many false or defamatory reviews can be successfully challenged.

    What should I do during a PR crisis?

    Contact us immediately. Our crisis response team operates on a 24-hour protocol — we'll help you develop a media statement, manage stakeholder communications, and implement a recovery strategy before the situation escalates.

    Do you work with businesses outside of finance?

    Yes. While we have deep expertise in financial services, our reputation management services extend to SaaS, healthcare, legal, e-commerce, and professional services firms across all industries.

    How is reputation management different from PR?

    Traditional PR focuses on proactive media coverage and brand building. Reputation management is both reactive and preventative — it addresses existing damage, suppresses negative content, and builds protective assets to shield your brand from future threats.

    How much does reputation management cost?

    Reputation management engagements typically run $3,500–$15,000+ per month depending on the severity of the issue, the number of negative results being suppressed, and whether AI answer correction (ChatGPT, Gemini, Perplexity) is included. Crisis response and one-time deindexing projects are scoped separately. Pricing is always tied to outcomes — buried results, removed reviews, corrected AI answers — not retainer hours.

    Can you remove negative content from ChatGPT, Gemini, and Perplexity?

    Yes — AI answer correction is a core part of our service. We can't edit AI models directly, but we can change what they cite. By suppressing the source pages an AI is pulling from, publishing higher-authority counter-narratives, and seeding correct entity data into Wikidata and tier-1 publications, we shift what ChatGPT, Gemini, Perplexity, and Google AI Overviews actually say about you within 30–90 days.

    What kind of content can't you remove?

    We're transparent about limits. Legitimate news coverage, court records, government filings, and factually accurate reporting generally cannot — and ethically should not — be removed. What we can do is suppress those results below page one, build a stronger positive footprint that outranks them, and reshape the narrative AI engines surface when your name is searched.

    How do you handle defamatory content vs. negative-but-true content?

    Defamatory or false content is pursued through proper channels: platform takedown requests, DMCA notices, right-to-be-forgotten filings (where applicable), and coordinated legal escalation when warranted. Negative-but-true content (a real bad review, a critical article) is addressed through suppression, counter-narrative content, and authority-building — not removal attempts that would violate platform policies.

    Do you offer ongoing monitoring after a crisis is resolved?

    Yes. After active suppression or crisis response, most clients move to a monitoring retainer that tracks Google search results, AI answer drift in ChatGPT and Perplexity, new review activity, and brand sentiment across social and news. We alert you within 24 hours if a new threat surfaces and respond before it ranks.

    How is this different from Reputation.com or BrandYourself?

    Generic reputation platforms run automated review-request software and templated content publishing — useful at scale, weak under fire. We're a hands-on editorial and PR firm: tier-1 placements, journalist relationships, custom Wikidata and entity work, and AI answer correction. We're built for executives, founders, and brands where the stakes (and visibility) are high enough that templated tools can't move the needle.