For businesses facing policy-violating Google reviews

    Google Review Removal & Reputation Support

    We assess whether a Google review appears to break Google's published policies and help you pursue the appropriate removal request.

    Google decides every removal. A negative review alone is not grounds, and we do not guarantee removal or timing.

    Request a Review Assessment

    What may qualify, and what does not

    Reviews that may be eligible

    • Spam, fake engagement or reviews not based on a real experience
    • Off-topic content or conflicts of interest, such as reviews by competitors or former employees
    • Harassment, hate speech, or offensive or sexually explicit content
    • Personal information or other content Google's policies prohibit

    Clear limitations

    • Google alone decides whether a review is removed.
    • Negative sentiment or a low star rating alone is not grounds for removal.
    • We do not guarantee removal, timing, ratings or business outcomes.
    • We do not hide, suppress or post reviews.

    Official references: Google's guidance on reporting reviews · Google Maps contribution policies

    Supporting services

    Build your reputation with professionally written articles in established publications. Paid media placements can help prospective customers discover your business, understand your expertise and feel more confident contacting you.

    Paid media placements

    Disclosed, publisher-approved placements about your business. Paid content is not independent editorial endorsement.

    Optional article writing

    Writing for agreed placements, with your team approving factual claims before publisher review.

    Separately scoped SEO

    Website SEO quoted on its own scope, separate from review requests and placements.

    Paid placement links should be qualified per Google's guidance on qualifying outbound links (rel=sponsored or nofollow). Placements are disclosed and do not represent independent editorial endorsement.

    How it works

    1. 1

      Share your concern

      Send the review or profile link and a short description.

    2. 2

      Assess eligibility

      We compare the review with Google's published policies and tell you if it does not appear to qualify.

    3. 3

      Agree scope

      You receive a custom quote before any work begins.

    4. 4

      Pursue the appropriate request

      We help prepare and submit the request through Google's process. Google makes the decision.

    Request a Review Assessment

    Share the review, profile or website link. We'll reply by email about whether a request appears appropriate and the proposed scope.

    Your info stays private. We never sell or share your data.

    By submitting this form, you consent to receive email communications from Smart Money Media about your inquiry. Your information will be handled according to our Privacy Policy. Google decides all review removals; we do not guarantee outcomes.

    Frequently asked questions

    Not sure where to start?

    Run our free Authority Audit to see the visibility gaps it identifies and suggested priorities for your brand. This is the same tool linked elsewhere as the AI Visibility Audit.

    Run My Free Authority AuditView a Sample Report (an illustrative sample, not client results)

    The Authority Audit measures search and AI visibility. It does not assess review-removal eligibility.

    Related resources

    Paid media placements · SEO services · Pricing · Personal reputation playbook